Category: Queue Management System

  High demand means a busy store in the market, right? But for customers, it can suddenly turn into frustration when they stand in long waiting lines. People usually don't like to stand in a long queue. The longer the waiting lines, the higher the customer dissatisfaction. Hence, they abandon purchases and prefer not to come back. According to a study, bad customer service in Singapore costs businesses $26 billion. So, how to get rid of such an occurrence? As a business owner, one of your primary goals is to provide an excellent customer experience. Keeping the customers standing in a long queue is not really the best idea if you have aimed to create a positive impact on the Read More

The one trend, whose demands have been increasing continually are QR codes. There are many reasons behind their popularity- but, the effective one is that they are not only easy to use and provide more benefits but, also, they are supplying a touch-free experience.  Nowadays, businesses redouble their efforts to ensure that their customers have a unique experience. They have to be smart enough to retain their existing customers, attract new ones, instructing them about their services or products, and making attempts to make them interested in delivering suitable deals available in the store. Here, their strategy relies on QR codes, which are an easy way to give shoppers a smooth experience. QR code is something that many entrepreneurs and Read More

The vaccine of COVID-19 is in the development phase. And, there is no hope that it will be out any time soon. Hence, in the general influenza season, everyone avoids getting the Coronavirus. One must consider that those who are prone to COVID-19, must be treated with more effort and care. But, no one knows when the disease can capture them. Either those who are sitting or waiting in queues in the clinic or hospitals. The risks of getting infections are more to those who have a weak immune system. Nowadays, things become more complicated. Those who do not have symptoms can also spread the virus potentially. Hence, it is essential to manage the customers or patients waiting in the Read More

Emerging at the end of 2019, a new coronavirus infection changed the year 2020 a lot. In the first three months, its consideration is an epidemic - a disease that took on a global scale. Sooner, it has affected everyone's life. The businesses have shut down, many of the employees become jobless, a new trend of remote working has started. The people are anxious to go outside. However, there are many activities that require to complete on time. Banks, hospitals, legal offices, grocers and pharmacies, cannot get closed. They do not have any other option than to remain open; as these industries come as essentialities for daily activities. In between all this, they have to maintain all the precautionary measures; Read More

Restaurants have started the new ways of managing the restaurant customers!! Indeed,  it is- no reservation or limited seating strategy. Even though the significant challenge for limited bookings is the capacity to achieve a balanced and effective waiting system. , Believe it or not- The situation becomes difficult in the evening time. There are lines of people wishing to get inside for dinner. What then?? Will you let your customers wait for hours to get served? Those hungry customers will not prefer to wait much and like to move to your competitor's restaurant. And, it results in nothing but, a loss in profits and of course, in customer satisfaction rate. Do you want this to be an experience? Is this Read More

The world is in serious trouble right now!! And, it is only because of the outbreak of Coronavirus Disease 2019 (COVID-19). Every other person is panicking and it's obvious because there are less transparency and no vaccine!! There is an ongoing debate about how to avoid spreading it. But, unluckily, it is not stopping anyways, even, expanding like a wave. If we consider the recent figures, then, it can be seen that there are 859,342 Coronavirus cases, 42,327 is the death rate and 178,131 are those who have recovered. Check out the below graph to know how this virus has painted itself gradually in every corner of this universe.  What is COVID-19? COVID-19 is a severe respiratory disease caused by Read More

Having a provision for delivering the product is an extraordinary method to build incomes, increases sales and generate income at your restaurants in Singapore. The way of life has completely changed; improve in customer service experience has flipped the way of thinking. Look up to the digital platforms like Deliveroo Singapore, Food panda Singapore, Food Matters Singapore, etc. These have changed the way of thinking and widen the opportunities to earn more money.  "Now get the food Online!!" What helps you to generate more revenue in restaurants? Friendly Conversation with customers, best customer support service? Is that so? These days online request is the booming idea and opportunity to take the restaurant to greater heights. With the advent of 'cashless Read More