Category: Queue Management System

“Myths which are believed in tend to become true” —  George Orwell The above quote simply portrays one thing- that when you start believing in myths they often become reality. The same is true when it comes to choosing the technology-oriented software for your business. You must come across the term “Queue Management System” many times. There are big giants in this world using it. Also, the statistics imply that its market share will grow in the coming years. The estimation says that it will touch US$ 436.00 million by 2028 which is US$ 287.37 million by 2021. Certainly, there is an increase in CAGR growth of 6.1%.   Although, these figures are enough to compel and assure about queuing solution Read More

Now is the time to introduce the virtual queuing system to your business. Cause you might be losing customers because of the traditional queue system. And, it is the worst nightmare for many! Let the virtual queue management system spread its beauty and improve customers' journeys. The statistics reveal that the market for virtual queuing will touch US$ 436.00 million in 2028 as compared to US$ 287.37 million in 2021. Surprisingly, it is a percentile increase of 6.1% CAGR. These numbers are enough to open your eyes to use the queuing system. To make you more convinced, here, in this article we are answering the basic questions related to it. General Questions Related to Virtual Queue Management System What is Read More

Every business has its own set of ups and downs. On the other hand, the COVID-19 pandemic has pushed every industry to its limits. However, no enterprise has been affected as retail.  Earlier, the lockdown measures resulted in the shutting down of all brick-and-mortar stores. But, after the successful vaccination drive, shops have started to reopen with a new set of challenges. Some common hassles include crowded stores and chances of shutdown owing to increased positive cases. Thus, making it difficult for the businesses to survive because of safe distancing policies and quarantine rules. As a result, businesses now need to ensure that people follow the specific social distancing rules in the stores. In simple terms, organizations need to adapt Read More

Long lines are often a source of concern for retailers, but it is a good problem that businesses can have. It depicts that the company is expanding and drawing new clientele. As a result, the only issue with lines is service delays, which affects the queue functionality. Furthermore, it might influence the customer experience and result in lost sales. Let us ask you a question. How do you manage customer queues at your store? Of course, the backlog of customer complaint emails indicates dissatisfaction with customer service. Thus, it can influence business productivity. Today's market is entirely centered on the client. Companies must compete for consumer satisfaction with plenty of options within every niche. It does not mean that businesses Read More

People always have something to do other than wait in lines to be served. All modern customers want immediate service, and long lineups here appear frustrating. Whether you're in charge of a retail store, a bank, or entirely something else. The necessity to manage huge lines and reduce client wait times becomes essential in this situation. As a result, having a queue management system in place that is integrated with Digital Signage is advantageous in addressing all of the problems. It helps to reduce wait times, lower consumer anxiety, and increase customer satisfaction. Digital signage lowers the customer’s actual wait times. It also helps customers and businesses to promote a pleasant transaction experience. Furthermore, it enables efficient monitoring of queues Read More

Long waiting lines not only discourage the consumers but gives a negative impact on the businesses. Of course, they hinder the time of both visitors and the staff!! Hence, this is the one reason people are shifting to online shopping. It saves users time to visit the store physically. And, allows them to schedule appointments online. Also, the crowd in the waiting area lessens, leads to staff and time management. Read on the statistics below for queuing system: About 25% of people can wait more than two minutes in the queues.Only 59 percent of people prefer waiting more than four minutes.If customers had to wait longer than five minutes, 73% of them abandon the services. Keeping the queues organised ensures Read More

If you are planning to integrate your business with queue management software then you are moving ahead in the very right direction. Investing bucks in an efficient queue solution would be the best asset for your business which you are never gonna regret. The only thing to keep in mind is, what are the key features that should be present in your software. Don't worry, we are here to help you out in figuring out the key essentials required in a queue software. Well, firstly let’s share some authentic statistics, how, queue software plays a vital role  in your business : Experts say companies rated high in customer service are 12 times more profitable than competitors. Customers are likely to Read More

  High demand means a busy store in the market, right? But for customers, it can suddenly turn into frustration when they stand in long waiting lines. People usually don't like to stand in a long queue. The longer the waiting lines, the higher the customer dissatisfaction. Hence, they abandon purchases and prefer not to come back. According to a study, bad customer service in Singapore costs businesses $26 billion. So, how to get rid of such an occurrence? As a business owner, one of your primary goals is to provide an excellent customer experience. Keeping the customers standing in a long queue is not really the best idea if you have aimed to create a positive impact on the Read More

The one trend, whose demands have been increasing continually are QR codes. There are many reasons behind their popularity- but, the effective one is that they are not only easy to use and provide more benefits but, also, they are supplying a touch-free experience.  Nowadays, businesses redouble their efforts to ensure that their customers have a unique experience. They have to be smart enough to retain their existing customers, attract new ones, instructing them about their services or products, and making attempts to make them interested in delivering suitable deals available in the store. Here, their strategy relies on QR codes, which are an easy way to give shoppers a smooth experience. QR code is something that many entrepreneurs and Read More

The vaccine of COVID-19 is in the development phase. And, there is no hope that it will be out any time soon. Hence, in the general influenza season, everyone avoids getting the Coronavirus. One must consider that those who are prone to COVID-19, must be treated with more effort and care. But, no one knows when the disease can capture them. Either those who are sitting or waiting in queues in the clinic or hospitals. The risks of getting infections are more to those who have a weak immune system. Nowadays, things become more complicated. Those who do not have symptoms can also spread the virus potentially. Hence, it is essential to manage the customers or patients waiting in the Read More