Queue Management System to Reduce Wait Time
Completely eliminate long customer wait times using our best Queue Management System.
FEATURES OF BEST QUEUE MANAGEMENT SYSTEM
Nobody loves to be kept waiting. Those days spent driving your customers away with long waiting times and lines are over with our queue management system. Our system allows you to make use of the accurate data and information provided by your customers to gain access to efficient services. With this queue software, you will undoubtedly be improving customer satisfaction, as your business performs tasks faster when your customers are carried along every step of the way.
Using a smooth and innovative user interface, our SMS queue management solution is seamless to use and even access over the cloud. Users will get an instant notification about their queue number and estimated waiting time. With this, customers can get on with their various tasks, and still get back in time for their turn. It doesn’t get any better than this.
With our queue management solution, your customers would be able to view data in real-time, get easy access on devices, and over the cloud, while the efficiency of your staff would also be greatly improved.
Benefits Of Waiting Time Management
With our Queue system, customers waiting their turn would have information right at their fingertips on how long it would take to get attended too, thereby saving unnecessary wait times on long queues.
Increase your business work efficiency with our Queue Software
For Customers
- Instant help on any smartphone in several languages
- View estimated wait times, and queue number
- Super-fast notification when customers are close to their turn
- A large view of data on LCD.
For Service Desks
- Menu customized to your preference
- Information on the token number or client type to keep track of when the client will arrive at the counter
- Boost efficiency by eliminating rush hours
- Freedom to delay counter activities for as long as possible
For System Administration
- Customize various fields as needed in the queue management system
- Display preferred promotional messages on all screens
- Instant detailed updates on clients and other vital data
- A periodic report on all clients and staff members in one location
For Branch Supervisors
- Detailed analytical report for a better decision-making
- High visibility of various branches
- Activate/deactivate benefits over the counters anytime
- Easy monitoring of all staffs and clients
Dispensing Machine
- Support for multiple users
- Simple ticketing system for queries and departments
- Unique number for each printed ticket
Token Calling
- Support system across various languages
- Instant notification for missed ticket numbers
- Can be used for several counters and departments seamlessly
- Detailed preview system for ticket holders
Display Screen for Tokens
- View reviews by satisfied customers
- Information on services provided by the company
- Display all numbers including the ones on call and those skipped
- Announcement that can be understood clearly
Notifications
- Instant SMS alerts for customers
- Convenient to use with an excellent interface
- Accurate information on approximate wait time
- Save the time of visitors as they are alerted when it’s their turn
Don’t keep your customers waiting anymore
If there is one thing customers complain about a lot in government institutions, hospitals, retail stores, banks, and so many other business places, it is how unsatisfactory the wait times are. As a leading cause of dissatisfaction, we can all agree that long queuing times are not great for anyone. What we offer is automated queue software that is guaranteed to decrease customer wait times while increasing your revenue, and service efficiency.
We understand all those key points to the fact that customers need to be served better and deliver tools that will help in enhancing their experience. Therefore, with our SMS queue management, you can say goodbye to excessive waiting and queuing forever. We are a leading supplier of queue management systems around the world, and the years of experience in our team is instrumental in helping organizations manage their queues virtually.
With our queue system, businesses can manage valuable information, appointment bookings, and customer wait times from a seamless device. Have a queuing problem and need to manage your crowds better? Simply contact Awebstar.
Our queueing software can also be integrated with digital signage for even better customer experiences.
Hospital Queue System
Simplify every consultation process between patients and doctors with our patient queue management system. With this unique system specially designed for hospitals, you can take care of every process from the point the patient registers to the bill clearing stage.
Bank Queue System
Banks are one of the prime spots for long queues and waiting lines. This banking queue system is an efficient banking solution that makes the queuing process simpler and helps staff solve the problems of customers efficiently
Education institutes
By implementing our queue software in education institutes, you can use its wide variety of options for lots of services, including inquiries, registration, communication with students, and so much more.
F&B Queue System
Using the F&B queue system, you can increase the overall productivity in your organization by putting an end to wait times for customers while reducing operational costs.
Immigration Queue System
Need to deliver public services to your customers? Then this immigration queue system is all you need to handle various tasks including fixing appointments, submitting documents, passport collections, passport renewals and tons of other immigration-related issues
Clinic Queue System
For our clinic queue system, customers can get back to your organization in time for their turn at the counter as a buzzer will automatically attract their attention.
Retail Queue System
Need a smooth system that enables any retail store to provide seamless services and help customers place their orders quickly? Then check out our retail queue system.
Rental of Queue System
Our rental queue system works excellently for corporate customers. With this system, you can provide premium customer service at any event or exhibition.
Standalone Queue System
This system is primarily for issuing tickets, and the ticket number is shown on the counter display unity. With this standalone queue system, you have all the tools for smooth service delivery.
Public Sector Queue System
It’s time to make every public sector gain instant access to tools that make the queuing process easier than ever. That’s what you get with this public sector queue system and more.
Ticketless Queue System
A user chooses a specific service, and a token is instantly generated. No need for physical tickets with this ticketless queue system.
LDAP Authentication
We manage every data on the server using a cloud-based protocol called the LDAP authentication. This protocol is integrated with our queue management for effective retrieval and storage of information.
Mobile Queue Management System
Eliminate crowded service areas with this mobile e-ticket solution that optimizes customer flow. With this queue software, customers can join a queue even before they arrive and take a number that you will be aware of at all times. With this, they can easily join the queue when it’s their turn, and your business never has to deal with stressful crowds again.
KEY FEATURES
- Ticket numbers for customers on their smartphone
- Instant alert for queue numbers
- Easily book online appointments via mobile devices
- SMS notifications for access without an internet connection.
Queue Management system also providers various kiosk models to choose from depending on your needs such ,24 32inch Kiosks for public sectors, and small kiosks for small branches with limited space.
Stand Kiosk
Desktop Kiosk
Counter LCD
Digital Signage