November 25, 2020 High demand means a busy store in the market, right? But for customers, it can suddenly turn into frustration when they stand in long waiting lines. People usually don't like to stand in a long queue. The longer the waiting lines, the higher the customer dissatisfaction. Hence, they abandon purchases and prefer not to come back. According to a study, bad customer service in Singapore costs businesses $26 billion. So, how to get rid of such an occurrence? As a business owner, one of your primary goals is to provide an excellent customer experience. Keeping the customers standing in a long queue is not really the best idea if you have aimed to create a positive impact on the Read More