The sudden onset of COVID-19 has paused the overall world. It has disturbed businesses and human resources. The economy is […]
Customer Relationship Management (CRM) is a process using which businesses manage their interactions with customers. A CRM system helps a company to streamline its processes and improve business relationships with existing & potential customers.
A CRM system is important for businesses as it ensures customer retention and loyalty. To get a clear idea about what is customer relationship management and how it impacts your business, you can read our informative blogs in this category for better understanding.