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Customer Relationship Management

Customer Relationship Management (CRM) is a process using which businesses manage their interactions with customers. A CRM system helps a company to streamline its processes and improve business relationships with existing & potential customers.

A CRM system is important for businesses as it ensures customer retention and loyalty. To get a clear idea about what is customer relationship management and how it impacts your business, you can read our informative blogs in this category for better understanding.

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